Joseph Shin

Review of Charlie Brown's Steakhouse

I want to preface this by saying, I've been here a...

I want to preface this by saying, I've been here a few times and the servers and hosts are really nice. The food is ok too, however... my wife and I went for an early lunch (we were the first ones there) and she got the salad bar. There was a bug (some sort of beetle) crawling deep in her coleslaw. I made the host aware and the manager came. He said he would take the salad off of our bill and then added "maybe it fell off of your shirt". We didn't eat our meal and left. One word of advice for management. If a customer finds a bug in the food, don't blame the customer for the bug.

Update: I wrote an email in reply to the reply below on 7/31. Over a month later no reply. Good job caring about customers!