Larry H.

Review of Eulen America

Single worst experience in my 53 year life. My son...

Single worst experience in my 53 year life. My son has Leukemia and we came to airport very early to get wheelchair and through security early on purpose so he can relax, we can eat as he was starving etc... I explained this to this company who put us in a pit of angry people waiting for wheelchairs for 1 1/2 hours and they admitted they were skipping us for passengers that were boarding earlier even though I explained to them we came early on purpose and our luggage handler ordered a fast and high priority wheelchair to have my sick son get through and get lunch. They took 90 minutes and destroyed all of our wait time and we had to rush and had no time for anything. Call Govenor Rick Scott and have this company FIRED from Miami airport immediately. Worst company in the history of this nation. There's more to the story and it got worse but I'm tired of typing. Avoid Miami airport at ALL costs until Eulen America is FIRED !