Dennis J. Murphy

Review of Cowles Ford, Inc

I live in Stafford, bought my Lincoln in Frederick...

I live in Stafford, bought my Lincoln in Fredericksburg, but prefer to use Cowles Ford Service because they pay more attention to my needs, as well as those things that make a good preventative maintenance program. They always try to find existing discounts or promotional programs to apply towards my service so I get the best rate for my service during that visit, and call to discuss options when problems of major cost arise. My previous Service Team Lead, Scott Bennett, was outstanding, and so far my new Service Team Lead, Patrick Rotchfo, seems to be following the same level of service and commitment.