Alison Fink

Review of Toyota of Richardson

I came in for an oil change and made an appointmen...

I came in for an oil change and made an appointment ahead of time. It still almost took 3 hours. My service advisor had no idea what was going on with my car, the shuttle, etc. he was extremely rude and unprofessional. I m not sure if it s because I don t have a Toyota, am a female or if he was just having a bad day but I didn t appreciate being yelled at in the lobby as I was trying to leave to get on the shuttle. I m giving them two stars (instead of one) because their shuttle driver is awesome!!!