John Wood

Review of William A Smith & Son, Inc.

Fantastic customer service.

Fantastic customer service.

I was in Purgatory--a.k.a The City of Newburgh Department of Motor Vehicles, and there was a dot missing or a comma or whatever and they were ready to reject my whole pile of BS paperwork to register my commercial truck.

I called WA Smith and Jack and Cathy literally dropped what they were doing, I heard the poor man sigh as I do when I have to do the same, and corrected and immediately faxed over the insurance certificate to the DMV. Otherwise, it would have been three and a half hours completely wasted.