J

Jeff Park

4 years ago

Horrible communication during COVID regarding orde...

Horrible communication during COVID regarding orders. I had to reach out to check on status then got a canned email saying I can t get a refund and that I checked the refund policy box then they proceeded to write that kids still need school supplies. Not once in my email did I mention a refund just an update. Their one sentence reply to my response was, sorry for the trouble, your order will be shipped to the school. They attached an image of the order and who I could contact at the school. That is literally all I needed before I received the impersonal, rude response. Will never be buying my kids supplies from here.

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