M. Hollander

Review of Medireva Rehabilitación

So deeply sad to experience how the administration...

So deeply sad to experience how the administration department (telephone conversation took place at March 30th around 1400) deals with clients. My dad has had ms for 30 years, I haven't seen him walk alive. My mother will contact you today about resident cats that must be delivered, due to the current beaurocracy you are only allowed to have a limited supply. So when my dad's nurses make mistakes or my dad is in pain, blood and you want new ones, this is thwarted by medireva. Because you have to be able to work with this for X number of weeks.

Here is a reminder to the company that there are also customers in very harrowing situations, including my parents. When, like my mother, you have raised 3 children and care for / support a severely disabled man (read; feeding / getting dressed / laying in bed / getting out of bed / helping in the toilet / Everything for at least 20 years) it is the least you can do to think or cooperate a little. Providing a tiny bit of empathy for people who are already struggling, or at least to speak to people kindly.

I sincerely hope that the young lady who spoke to my mother will read this and experience this as a learning moment. Help others, be a little understanding for a situation that you clearly do not know yourself (and hopefully you will be spared) otherwise the situation would have been handled differently. The entire company may also take this advice to heart. Remember for a moment that it is a loved one of yours. You work with and FOR people, so treat them as such.