We asked in advance to have 2 separate checks in a...

We asked in advance to have 2 separate checks in a party of 10. Then we were offered a handwash in rosewater, which was nice. Then we waited AN HOUR for our food, which was not exceptional. Then we were told to wait AGAIN because the waiter needed to consult with the manager to split the check. The manager arrived and said that it was impossible to split the check. Unhappiness ensued. They did reduce the bill. The self-importance is a problem. The rosewater handwash is not a substitute for a routine function like splitting the check.