We were traveling with a Roadbear camper from 09/2...

We were traveling with a Roadbear camper from 09/24 to 10/12 and would definitely not recommend this rental to anyone.

We were picked up by shuttle transfer as agreed and taken to Agoura Hills. The instruction was carried out by a German-speaking employee and was ok so far.

When we checked the vehicle afterwards, I noticed that the propane tank was under the mark that we should sign. After I communicated this to the above mentioned employee, I was informed that the vehicle has been standing still since Saturday and the refrigerator would have "used" this propane.

Well, since propane wasn't very expensive, we left it that way.

We then drove from the farm after around 3 hours and started our journey.

During our trip we got a pebble in the windshield so that a small "chip" of about 1.5 cm was visible.

Although I have 3x! I called and pointed out I would have this repaired immediately. by visiting a Safelite workshop, we were advised against here and we should continue. The damage would be repaired when it was returned and that was not a problem.

To our surprise, when the vehicle was handed in, the windscreen had to be completely replaced because the vehicle had already been sold. My comment that I very well agree that the window will be repaired, but not completely replaced at my expense, was not answered in any way. The "supervisor" did not find it necessary to check this and disappeared without a trace.

Conclusion:
- I was billed for a new disc -> US $ 400
- The only Roadbear employee who took care of our request was the one to whom we delivered the vehicle. There is no trace of Swiss or German friendliness
- The renter pays all wear and tear on the vehicle so that it can be sold again as expensively as possible and pays a high premium price compared to the competition

For me this was the last time Roadbear. This company has nothing to do with the Road Bear team that we met in 2010 and 2014. I have seldom been treated so rude / unfair!