nichole pafume

Review of All-Star Music

Arrived late to resort due to cancelled flight ear...

Arrived late to resort due to cancelled flight earlier in the day to find the room we were in was the furthest from the front desk (not a big deal at all). While getting ready for bed, three bugs were killed in the bathroom, which is understandable since it was on the first level and it's Florida, but then I pulled down the blankets on one of two beds to find a worm like bug under the covers. I was ok with this (since we were so tired) but when we woke up, there were three more bugs in the room. I was impressed with the solution and customer service given by the cast members after bringing up this issue. We were moved to a family suite at the front of the resort for no extra charge, finally allowing us to get peaceful, bug-free sleep! Probably would spring for a higher quality resort next time as these rooms need a lot of updating. The pool hours were also limited, in my opinion anyway. Open 9am to 10pm, would have been awesome if they were open until 12 but no big deal. Just less chance to swim after visiting parks.