Mark Ong

Review of Hotel Hilton International Jak...

Nothing short to expect from a DoubleTree Hilton, ...

Nothing short to expect from a DoubleTree Hilton, however certain details are quite lacking in general. Overall a good clean property with extra security services. Prime location (10min drive to Thamrin in moderate traffic).
Two different world within it's boundary of tranquil and the exotic busy street right outside it's premise. May not be that safe to wonder outside it's premise alone if you are a foreigner. A busy train station is adjacent to the property, sound of train sometimes travel to your room. Not too loud for you to be disturbed.
Bedding is too soft and quilt use are not suitable for the tropical climate. You get too warm after awhile. Rooms are spacious though. Views are good too.
Great landscape swimming pool. Great breakfast area. Nice lounge and spa.
In this vast property, most employees are very professional, perhaps is me I felt they lack the personal touch in hospitality. Other than the lounge desk officers who are friendly and chatty . It's like hospitality without ity. The whole place lack of a spirit in my humble personal opinion. I took time to write in to the GM regarding certain feedback however no formality reply is yet received.
For the rooms wise, travellers beware, walls are a little thin , slamming of doors could be heard from a distance. My experience while staying there was not so lucky, there is a local family staying a few doors down . I think they brought the whole village there. At least 4 kids(maybe more) playing around at night. I'm too exhausted then to do anything. Luckily I knock out pretty fast.