Tiffy Will

Review of Pink Lucy Design House

I ordered from this place on September 11! Contact...

I ordered from this place on September 11! Contacted the shop about my order and was told it would take 8-10 business weeks... its now January well past the 8-10 week time frame and theres still no garment in hand, nothing has been shipped, the only communication I've received since was via email saying they would check to see what happened with my order, still nothing, no one was rude, just a lack of communication, and missed deadlines... This is the most disappointing experience I've had with an online boutique, the order was for my daughters senior dinner dance, looks like I'm out of money and now going to have to go find something elsewhere. Pink Lucy should practice more open and honest business dealings with their customers and upfront let the people know it will take at least 6 months before you will receive anything. I really just want my money back, they can keep the dress.

Update: no soon as I hit submit on this review I got an email saying that my money has been refunded!

That shines a little light on what was turning into a sour situation.