I've been going to O'Meara Ford for awhile now & o...

I've been going to O'Meara Ford for awhile now & on my last trip the price had change from the phone quote to getting the work done. (It was an oil change & to change out the transmission fluid. Then when I went to pick up my truck, I was handed the keys & told to go find it myself. I did talk to a supervisor about this trip & they said they were sorry & gave me a free oil change to make up for it.
Now fast forward to today I call @ 715AM to get in this morning (I did call the day before & was told they only do same day appointments) & was told all of their appointments for the morning where taken already. The rep on the phone then hung up the phone. I then called back to a supervisor again & got to speak with the voice mail, so I left a message. 45 minutes late I did get a call back from a Milo (a supervisor) & he scheduled me in for 11am which works, but REALLY a person has to go through all that for an oil change. Well we see how the appointment goes, but I'm not too sure I'd recommend the Quick lane service to anybody. Well not until they can get better customer service.