Stayed for 3 nights in room 215 with a private ens...

Stayed for 3 nights in room 215 with a private ensuite.

Check in was fairly painless as I'd ready booked and paid. Not much in the way of information from the staff except how to get to my room. I go to the room there's no pillow or sheets on my bunk. Eventually I had to ask a roommate and it turns out that everything is in the locker. Well that would've been useful information from the staff!

The room had 3 bunk beds of 6 beds arrayed against the walls. Pillows were a very square shaped rectangle, but fluffy and comfortable, especially when used as a cushion in a sitting position. Each bunk had a private light, power socket and 2 USB ports. The bed was comfortable, blankets nice and cosy. So kudos for the set up of the beds.

The ensuite shower and toilet were separate, and appear to be some kind of portable container. I've used bathroom cabins on ships and these were about as big. My goodness I don't think I lve ever used hotel showers as narrow as these. I'm not that big and even I thought both the shower and toilet were awkward to use. The drainage in shower is terrible, the water just builds up on the floor. I tend not to keep the water running the entire time, so it wasn't that bad. Others run the shower the entire time and the water covers the whole floor of the cabin, that takes about 15 minutes to drain fully. There's a shared bathroom out in the hallway, but after seeing the blocked toilet, I didn't even want to go in again.

Not once in the three nights did I get a good night's sleep. The door closes too loud, the floor creaks and not firm I think. Even on the upper bunk I could feel people walking about. Every night there were people who had early flights, snoring that was audible even from outside the room, or just plain insomniac. Okay, some of these aren't the fault of the hostel.

The hostel has a lot of common areas to relax and eat with a mixture of seating to suit everyone and also plenty of charging points. Kudos for that.

The hostel has a laundry room with two washing machines and two dryers. These can only be operated with tokens which you get from the reception. It took me 2 minutes to work out where to insert the tokens, which was on boxes behind the machines. Well that would've been useful information from the staff or written somewhere.

On the third night my card stopped working because it was only set up for two nights and I had to get that sorted at the reception.

The WiFi is fantastic, fast and trouble free.

Location wise, the hostel is practically next to Hamburg Central Station and metro. Although most of the attractions are walkable anyway. There are plenty of shops and eateries close by or supermarkets. There's quite a lot of homeless and loitering around the hostel, but they're mostly harmless.

Overall this was not a good stay for me. A lot of the negatives are minor on their own. Most of which happen when traveling and staying in hostels, including other branches of Generator in London, Miami and Berlin. I don't usually let these individual issues bother me and some were outwith the hostels control. That all these happened on one stay coupled with insufficient sleep made it a frustrating three nights.