3 years ago

My car overheated on a Saturday afternoon coming i...

My car overheated on a Saturday afternoon coming into Bloomington Indiana. I called Meineke and they said they could get me in first thing Monday morning. Being very familiar with our mobile repairs I shared with them that the car is overheating and that there s water coming out of a couple radiator hoses. They did their assessment and told me that the radiator hoses were cracked need to be replaced. I told him that I also wanted the thermostat replaced at the same time. The Office person convey that message to the tech into the manager. Upon picking up my car they said they took it for a test drive and it did not overheat and that it was ready to go. They did not change out the thermostat like I had requested. They said there s no need for it since the car did not overheat. By the way I live in Florida which is 12 to 13 hours away from Bloomigton Indiana. I went to get gas in the car after picking it up and before I got to the gas station about 3 miles away, the car was overheating again. I let it cool down and drove back to the Meineke service repair Center. They said that they would not be able to get to it that night because the car was still too hot. It is now 930 the next morning I have still not heard from them.

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