Ana Acuna

Review of Larry h miller dodge ram

On July 3rd, 2018, we took in our '04 Dodge Durang...

On July 3rd, 2018, we took in our '04 Dodge Durango for a routine check engine light diagnostic testing and repair. Check engine light codes were 700 and 750. (Estimated cost: $130 for Diagnostic testing + $300plus for a requested transmission flush & filter, seal, fluid replacement.)

Six weeks later, close to $2000 spent, FOURTH trip to service dept (vehicle still in service dept). Within less than 24 hrs & 10 miles driven, check engine light came on. Same code. Car runs worse than before. NOW, I have to buy the PCM part elsewhere so LHM service can install it and program it with NO WARRANTIES promised.

We have NO vehicle. I've had to cancelled scheduled doctor appointments. I'm very dissatisfied and disappointed with LHM service dept, while Mike Maxwell does what he is told. Eric McGraw tries to help and is working on it. Brandon was brash and blunt, I did not know about the PCM part unavailability until the third time picking up my car from him.

PCM needed to be REPLACED from the very beginning but this part had been on back order since March (2018?). LHM has to learn to play well with others. This part is no longer made by Dodge nor carried by Mopar Auto Parts.

MAKE GOOD on replacing the PCM with 2 yr warranty. Or REFUND MY MONEY and RETURN MY CAR so I can take it somewhere else for the repair.

Looking back, LHM's math doesn't add up, I was charged $700 for "flashing" a broken part and I have nothing to show for it not even a working vehicle.