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Blaine LeRoy

3 years ago

My experience buying my jeep was absolutely excell...

My experience buying my jeep was absolutely excellent. Rob was great and so was the entire staff.
My first servicing however was not a good experience.
Firstly I assume when you make an appointment for 10:30 am, your vehicle will be serviced at 10:30 am. That's normally how the world works with the exception of the doctors office and londonderry dodge.
I was sent home in an Uber. My vehicle didn't go in until 1:30. I didn't get it back until after 5pm. I lost an entire day stuck at home with no vehicle for what was essentially an oil change and tire rotation that would've taken 20 minutes at jiffy lube.
I was having an issue with the start stop feature which I was told was fixed. However it works even worse than before, but I'm not willing to waste another whole day on the process so it can wait until my next maintenance.

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