The staff at the front desk was very friendly, bu...

The staff at the front desk was very friendly, but when the A/C in one of our rooms didn't work it took me 2 calls and a trip to the front office to get the manager involved before someone would come fix it. The 2nd night I walked around the place and tried 7 different vending machines for a drink with no luck and the lady at the front desk was no help either. All day Saturday part of the water resort wasn't working. The only reason we chose this place, had to spend money to take the kids elsewhere because they got bored quick cause half of what we paid for was broken. I definitely would never bring my family here again.