Mario Bubino

Review of Viessmann Italia

Over 3 weeks to have an intervention on a heat pum...

Over 3 weeks to have an intervention on a heat pump boiler under warranty. It is true that it was the fault of the assistance center, but since Viessman publishes an unexpected decalogue on the site, it is evident that they do not oversee their assistance centers enough. However, Viessman's response to my report came quickly and they were quite helpful.