R

Ron Myers

3 years ago

My first services was with with the Ortho/Dr. Hanl...

My first services was with with the Ortho/Dr. Hanley was the best medical treatment I have had!

Unfortunately I had some serious GI issues that had developed after my first visit with Adventist, after 4 visits with their GI specialist, double booked appts that ended up being redundant and wasting my time from my job and finally a upper GI inspection that cost over 10/k to find out I have both upper and lower hernias and they were the cause of my excruciating pain and discomfort.

After the diagnosis the Dr did not give me any follow up treatment plan, medication or advise. Later when had came in to the clinic with GI pain so bad I could barley walk up right, they told me I should probably see a surgeon and I should take some Tylenol for the pain.

To top it all off, I just got a notice from a collection agency for the bill from the above services that I set up on sequential auto payment, or so I was lead to believe, apparently they forgot to tell me I needed to make the payments manually, apparently they took my bank and card info for the initial payment and agreement. I really want to like this place/system, the people are very nice, but I will be looking for a surgeon to help me out elsewhere :(

What is really sad is each department has you fill out a ratings card, which I did numinous times, no one has bothered to follow up on any complaint, that in itself speaks volumes.

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