Stacy P.

Review of Grappone Automotive

I recently purchased a "new" used-car with Grappon...

I recently purchased a "new" used-car with Grappone. I purchased 2 cars with them when I was younger, before they changed their business model to up-front and negotiation-free pricing. The last car I purchased was from a large dealership in Southern NH and the entire experience was a disaster. I felt taken advantage of and couldn't stand the thought of keeping the car long term after discovering things weren't what they seemed. After only a year, I came back to Grappone to look for a better fit. My husband and I worked with Moe. He was patient, kind, and helped us along the way. It was such a perfect experience, and much different than a typical dealership. With how simple the whole transaction was, from test drive to trade in valuation to financing, I will absolutely depend on Grappone in the future for purchasing vehicles. Great work Grappone team, you've restored my faith in dealerships.