Avoid at all cost that silly company.

Avoid at all cost that silly company.
I bough a faulty laptop and tried to contact customer service for a week with no results.
Nobody pick up the phone (plenty voice messages left) nobody replies on emails. Finally I make a claim on my credit cart to cancel the payment and few hours later finally they send me an email (picture below) rude e-mail send at 22.18 (in theory the customer service work till 5.30PM but if you freeze your payment they can make an exception).
This e-mail is a proof how unprofessional that company is and if you buy something from them you can forgot about warranty and any support. It is also against the terms & conditions of returns on their website.