this is the worst airport to have a layover in. It...

this is the worst airport to have a layover in. It looks very modern although desolate. Only expensive makeup and jewelry, tobacco and alcohol in the duty free section. No books or reading material whatsoever to buy if you like to read on your flight. Lots of stores in the process of being opened. The mediocre food that they offer is expensive, dirt quality/ready made or been sitting on a display since who knows when, and every single employee I encountered was rude. Forget that they don t speak English, they are Chinese after all and living in China. But there are no menus to point at for non Chinese speakers and absolutely NO customer service. I bought a muffin for my daughter and I and the clerk pretty much slammed them in front of us.The WiFi there doesn t work. I was not the only person who could not use their free WiFi, which on a 3 hour layover is very frustrating. Also if you smoke, there is absolutely no smoking area, in fact they take lighters and matches away at the security checkpoint, even if your origin airport allowed it. Same goes for portable battery banks, oddly they have a sign up that says portable batteries are allowed in carry on, but they will confiscate then anyways if they are over 100 wh. They have a separate small sign that states this, though no where near the sign that says they re allowed. The guards confiscated my brand new battery bank. They also seem to laugh and joke amongst each in Chinese when people would have things taken from them. Although my air China experience was nice, I would not utilize them again if I had to come anywhere near this airport.