They cut and color your hair the way they think is...

They cut and color your hair the way they think is best. Totally ignore what you want. You can go to another good standard salon which is much cheaper. The service you pay for and expect is sub par here. There are much better salons in London, so don't be fooled by the brand. Plus they don't do tea of coffee, You have to pay for it yourself at the adjoining cafe.