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bridgit jones

3 years ago

Impossible to get an answer to even basic question...

Impossible to get an answer to even basic questions. Mother-in-law started in Davis rehab (1 month), then moved to Davis LTC after a meeting where we were told there was no chance of her getting better, she would only get worse. Requested to speak to doctor multiple times and received a bunch of useless emails. 5 days after we cleared her apartment and sold all her stuff they tell us she's going to assisted living where she will need bedroom and living room furniture (literally 5 days)!! After refusing to move her without talking to the doctor, we had a meeting - told she had a stroke. No one had told us this. We've had a POA in place for 5 years. I made sure they had a copy of it as soon as she entered the facility. Now can't get paperwork filled out for an insurance rider. They will gladly take my money, but won't help me get anything back. Don't just avoid - run away from this place.

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