I drove 70km specifically to see the Christmas lig...

I drove 70km specifically to see the Christmas lights. Bought my tickets online. Stood in the line for 30 minutes only to be shown away when gates were supposed to open. The rudest organizer, Charlene had the worst attitude. She proceeded to tell me that they were notified earlier the afternoon and instead of informing everyone that the Christmas lights are cancelled until the 7th of December she leaves everyone to drive out there. This has left an immensely bitter taste in my mouth after this has become a family tradition for the past three years.