I should have looked at the previous reviews. My o...

I should have looked at the previous reviews. My order came with a missing part. I wrote several E Mails with no response. I phoned on many occasions but got tired of waiting and waiting and waiting for someone to answer the phone. I got through once after an hour or so, the guy that answered told me he was the wrong department, I informed him of my waiting time and he told me I had not been waiting and calls are answered straight away. This guy was rude and angry, grrrrr, clearly an over achiever that is probably more suited to cage fighting. My advise is read the past reviews, shop elsewhere and don't try to rectify the problem that you are sure to get.