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Karin Powell

3 years ago

A complete mismatch between the room photos online...

A complete mismatch between the room photos online and what you actually get. Not only that, no one mentioned to when we got there that a local construction crew was going to be driving pilings early in the morning on the other side of the river. It was not all bad, though. The front desk people basically blew us off, when we complained that the room was NOT even close to what we paid for, but soon thereafter the manager called us and saw to it that we eventually got into the right kind of room. The free breakfast was very very good. The bar had a live band squeezed into a corner of the bar, and they were good, too. I highly recommend getting the valet service for $25 +tips per day otherwise you will be doing your share of park-and-walking. Heads up: It takes the valet 15-20 minutes to fetch the car, so we called ahead from the room when we knew we needed it brought up. Would I stay again? YES: but only if I can get room 526.

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