Jon Gries

Review of Medical Center of McKinney

Showed up on time for an hour's procedure. ALMOST...

Showed up on time for an hour's procedure. ALMOST 5 HOURS LATER!!! I'M TAKEN IN TO SURGERY. I spent that 5 hours hooked up to drip bags and left in a pre-op room. My questions to the various staff passing through determined that there were 7 operating rooms, but management had not adequately staffed them, so a single emergency brought the whole system to a crashing halt. The doctors and nursing staff were very nice, the problem lay with hospital management. One doctor stated that he has to apologize daily for this ongoing ineptitude. Several "excusists" also came in and skillfully sidestepped questions and avoided taking any responsibility, as I'm sure they had a lot of practice doing. Can I point you to Baylor Scott & White just down the road?