B

Buttered Toast
Review of Warren Theatre

4 years ago

Bring your ID, even if you're just seeing a movie....

Bring your ID, even if you're just seeing a movie.
I know I look young and I choose to take it as a compliment, but I may not have been able to see my movie because I didn't bring my ID (didn't bring my purse, wasn't paying for anything, with family, our first time there). I am well over 21.
We were seeing Bohemian Rhapsody in the Directors Suite. Apparently the upstairs is childfree because they serve alcohol, which is where our movie was. My family got there early and wanted to look around since it was our first time there. There were signs about having your ID ready at the elevator, but since none of us were going to the bar, we thought nothing of it. We just wanted to look around. We get off the elevator and to one side is the bar and the other is the Directors Suites. I saw some artwork I wanted to check out directly to the side of the elevator when an older attendant called to me, trying to get me away. We were all a little taken aback by her tone and hurried back down stairs. Unfortunately, our movie was upstairs.
We went back to her for help finding our movie, thinking because we were just seeing a movie, my lack of ID on me wouldn't be a problem (it never was anywhere else, I never do anything age restricted). I wouldn't think I need my ID to see a movie. Though this may be my experience as a teen in the aughts when theaters didn't put a lot of effort into keeping the integrity of the age restrictions. She cards my family and has to get authorization from the manager to let me in. He takes one look at me and lets us through.
I'm not upset that she was doing her job (or upset at all), but it is irritating about the lack of warning beforehand and her demeanor. I didn't buy the ticket, so perhaps it mentioned it on the website at the time of purchase, but the attendant was a bit snippy.
Other than that, after a few years of being open, the theater is still pristine and well taken care of. The rest of the staff and the experience was excellent. I just wish I had more heads up. Will be back, with my ID.

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