Andrew was helpful, without being pushy, friendly,...

Andrew was helpful, without being pushy, friendly, courteous, and knowledgeable. There was no pressure. AFTER the sale (and almost after hours), and without being asked, Andrew walked Carol through the bells and whistles related to the controls--beyond the call and very beneficial. Marty, the finance guy, was courteous, explained the fine print in understandable English rather than in finance jargon, and did not push us to buy add-ons that we did not need or want.