Alyssa Lyons Review of Sundance Chevrolet
I purchased a used car in July and less than two w...
I purchased a used car in July and less than two weeks later, the car broke down in traffic and the check engine light came on. The transmission had failed. I had to have it towed to the dealership. The dealership was not helpful in answering my calls and whoever was answering the phone would cut me off or transfer me in mid-sentence. I m unsure of why my vehicle was inspected the day of purchase but unable to notice a failing transmission. I had to leave several voicemails to have someone return my call. Fortunately, my transmission was under manufacturer warranty. After picking my car up from the transmission repair, the coolant tank cracked and began to leak. This was two repairs within three weeks of purchasing the car. I also noticed that several staff members at the dealership were not wearing masks. However, Ron Clark in service was very helpful and good to work with. I m grateful for the service that Ron provided and hope the rest of the dealership would follow his lead. I believe the car is in good condition now thanks to Ron and his service.
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