Their admission process sucks. I applied weeks bef...

Their admission process sucks. I applied weeks before the deadline sent transcripts and everything and then contacted them just to add my SSN on my application didn't hear anything from them for 2 weeks after I called again AND sent an email. This whole process took two months only to receive to acceptance letter and nothing else. When I tried to create my student login again account I kept getting errors. Had to contact IT.
Then I tried to create a password and received too many attempts messages because I was sent three temporary passwords after IT fixed the first problem. I had to contact IT, AGAIN.
I was finally able to create an account. If I didn't already go to UNCC I would have given up going here because after making a profile there were no other instructions on what else to do no see advisor, no go to this website, no go pick classes NOTHING.
So AGAIN I sent admissions another email about how I received no guidance and their website doesn't have any of my transcripts or Fasfa and how I don't have an advisor and how to pick/change my degree.
Bruh they sent me another acceptance email...they can't blame the pandemic because we've been in if for a year almost two if these people are doing their work from home they definitely need to go back to the office. Their terrible communication has gotten much much worse than before