W

I attempted to buy a consignment Bacchetta Carbon ...

I attempted to buy a consignment Bacchetta Carbon Aero 2.0 for $2500. I live in another state and wanted it mailed. Speaking with Joe he said it would cost $500 to mail. I did some research and shipbikes.com showed it would cost $130 with insurance. I called the shop again explained what I had found and was told I would have to set up and account with the shipping company because they did not have an account. And then pay the shop $150 to pack the bike. I paid for the shipping, emailed them the label with my shipping time, purchased the bike online, called left a message. Called the next day left another message telling the shop I need setup the payment for packing the bike. Finally Joe picked the phone and started complaining about how difficult it was to ship the bike. He asked who was going to reassemble the bike? Asked where the bike box was coming from? I said you don t have a bike box, what do your bikes come in? He started making more excuses, so I told him this seemed like an incredible ordeal for him, so just cancel my order. He said great, 5 minutes later my order was cancelled. This was terrible service. I did not get the bike and the person that is using this shop to sell the bike still has the bike for sell even though there was a buyer. Don t use this shop!!!!!

Comments:

No comments