Waited 15 minutes for a cocktail then went to the ...

Waited 15 minutes for a cocktail then went to the bar to see what the delay was (bar was empty). The hadn t received the order/docket. So I reordered. Received the cocktail and pretty sure it was missing anything but a whiff of Cointreau. Took it back to the bar and issue was ignored. No apology no offer to replace or remake. No offer of free drink. My wife had a cocktail that was good