Bigger upscale locations such as this tend to be v...

Bigger upscale locations such as this tend to be very pretentious. The staff here was very helpful. I needed to find out how to get to Coors field and save money on parking. The first guest service person I talked to openly admitted that they dont go to the games or travel downtown much, so rather than give me advice that was not helpful, she helped me track down an employee that she knew would be able to give me "insider, local" information. She did not have to go beyond the customary "you are here, here is where you want to go, follow the map" advice, but she did.