Horrible service! 2 hours late with the delivery. ...

Horrible service! 2 hours late with the delivery. When they arrive there were no plates forks or spoons. Call the supervisor several times and only told to wait. left a message for the lead supervisor to call me back and she never returned the call. our bill was nearly $400 and we were never given the money back for the food and drink that were not delivered. Since they were two hours late for the half of the group that was there for the luncheon had to leave. This cost a lot of money and work hours for lost work hours. Very disappointing and never received a response I will never ever order from this place again as I have ordered from them many many times!