Cynthia Plotkin

Review of RocklandMD

I was very happy with the Doctor, Dr. Scheim. She...

I was very happy with the Doctor, Dr. Scheim. She deserves 5 stars. The office staff and nurses were welcoming and accommodating.
But the communication between the doctor and the front desk needs to be improved. After my first visit, I was told by the Dr. that I would receive a call from the front desk re the blood test results and a subsequent appointment would be made for a follow up visit to the doctor. I never received a call and I made the appointment myself after waiting a few weeks. I reported this to the doctor at my follow up visit. At this visit, the doctor told me that they would definitely call me in one to two weeks to find out how the rash that I had was responding to the medication that she prescribed. I again never received a call. So improvement is definitely called for.