i wish I can give them less than a zero. Is the w...

i wish I can give them less than a zero. Is the worst place to go. Staffs are rude including the security officers. It broke my heart when a security officer mistreated an elder when she asked for his help in how to make an appointment online because she did not know how to deal with the technology. She even gave him her cell phone. The security officer refused to help and told her to go to her car and make the appointment. Both security officers were extremely rude. Words couldn't expressed the lack of customer services. If you try to call their office you will be an entire hour waiting for a person to answer your call and of course give NO solution. Everything is blame to the pandemic without them realizing that the pandemic does not incapacitate the staffs to become unprofessional, unpolite and lazy. By the way, I was not able to get my registration renew. They lie that they mail the form 3 months ago which in fact I received it 3 days ago. I was not able to make any appointment for registration renewal because according to the person I spoke on the phone (Angel) the appointment needed to be made 3-4 months prior. He also said "they are booked." Waste of time waiting on the phone for almost 1hr, waste of trip going to the office... total waste to deal with staffs in this office.