Bonnie C

Review of The Neat Company

I had major problems with my Neat Legacy not recog...

I had major problems with my Neat Legacy not recognizing my Neat scanner. Even though Legacy is no longer supported, I got a courtesy support session. The person helping me was Myron S. and he was amazing. It took a bit more than a day of being logged into my computer, but he got me up and running. I am so greatful to him. He tried everything possible, and when we were back up and able to scan, he patiently waited while I tried every possible thing that might not work as soon as we disconnected. If not for Myron and his skill and patience with me, I would be lost and not able to do my job costing. THANK YOU MYRON