The stay was not at all what I thought it would ha...

The stay was not at all what I thought it would have been. For the price the hotel charges the rooms are a bit dated. During our stay it started to rain in the room and was told we would get credit on the account. We stayed Wed thru Sunday and the roof started leaking Sat evening. Now I'm not going to take away from them trying to accommodate. They offord to switch rooms but with it being Sat evening and we were leaving that Sun morning it would have been more trouble than it was worth packing unpacking and packing again but just decide to take the credit. My card got charged $224.72 the day we checked in and the credit was suppose to be for $224.72 so why was i being chrged this same amount twice. When called to inquire about it I was told I was charged resort fee but was given the same exact amount back in credit off the billed but was still charged the $224.72 still trying to figure it out. Anywho for 300 dollar a night room that put you in the mind of a motel 8 and being told when it rain some rooms will leak and the lights going out and staying out for 30 mins or so just put a bad taste in my mouth for a 4 star resort. I was hoping for alittle more for the price and was not impressed by the customer service department nor resort as a whole.