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We stayed here because we heard all the hype about...

We stayed here because we heard all the hype about this place. The room temperature didn't go under 78 degrees, which made it extremely difficult to sleep .... maintenance entered the room at around 12AM, attempted to fix the issue, and rather than moving us to a different room, brought in a large , very loud box fan in the event the AC still didnt work.. needless to say i would have probably had much better sleep just staying at a motel 6. Its very sad when you pay for a 5 star hotel and get a 2 star experience....We were offered a $50 credit due to the inconvenience, but we asked 2 different employees that confirmed we would...but never saw the credit. That's was the first and last time we stay there. Save your money.

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