carrie r

Review of Kirkbride Center

The most appropriate words for this place are decr...

The most appropriate words for this place are decrepit, tacky, and unprofessional. The buildings have peeling paint, broken windows and the inside isn't much better. It is run down and dirty.
While I didn't have problems with the front desk, they were very friendly... The problems seem to be with the therapists. Due to a family emergency I tried to contact someone there. I left a lengthy voicemail and never received a call. I had to call again and finally reached someone who was snide over the phone.
When I keep hearing the statement, "I have to look out for myself!" This must be taught in therapy. Fabulous, so most family members of addicts are the ones who have suffered but the patients who basically have it made are told, "Look out for yourself!" How does this help the addict who is back in society?
The next statement I will hear is, "I cannot work because I have to focus on my recovery."
Every evening I receive a phone call at 9:30 pm. I have a 5 year old. That's really professional, have patients make phone calls in a common area, standing in line yelling at the person who is on the phone that is held together with scotch tape.There is very no timer set or a staff member monitoring everything.
There has been no family therapy set up, no long term goals, no discharge date.
Is this bottom of the barrel care? You bet! Of course when a hospital accepts MA, then that is the excuse for a bad program.