The Oaks Hotel is my local pub and is usually very...

The Oaks Hotel is my local pub and is usually very good for food and service (slightly expensive).

But my last visit was horrible. I went during some sporting event which meant it was packed. I expected delays in the service, but after waiting for 45mins for food, I went to the kitchen only to see that they had turning everything off due to an issue.

While problems are unplanned and usually unavoidable, I deplore the way in which theybdealt with this. There was no contact from the kitchen, even when they had been shut down for over half.an hour. They handed some garlic bread to other tables, but I was not given any. And finally, after another 20mins of waiting theyved something that I didn't order and you could taste that the food had been rushed.

Definitely not coming back soon.