Rachel Riley

Review of Furniture at Work

Awful customer service. Charge you for 24hr deliv...

Awful customer service. Charge you for 24hr delivery but you only get 24 hr delivery if they have stock and you only find they don't have stock once you've paid. I was continually told for a week they were getting stock in, to then be told they wouldn't get my item in until the end of the month (over 3 weeks away)!! You wait for best part of 10 minutes to actually get through to someone at Customer Services. Rubbish service, would not use again.