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jamil asselah

4 years ago

I was going to put 4 or 5 stars but unfortunately ...

I was going to put 4 or 5 stars but unfortunately a person of the hotel rotten my stay by me desprising of the check in under pretext that I did not have a credit card physical I said that I pay all in an electronic way but it has Was very unpleasant gave me one of the worst room in the hotel with almost no natural light it was very dark I had a building in front of my window and the room was very noisy with a ventilation system that was triggered in the middle of the night woke up with a start ... my friends were lucky enough to have rooms in the high floor despite my request to change rooms the same person refused in an audacious way it is my worst stay in a hotel hyatt is a pity because 99% of the staff are great but a person rotten my stay When I made my check out I had the right to sorry with a beautiful smile and that's all ....

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