This is a fantastic company that I initially doubt...

This is a fantastic company that I initially doubted. Had a technician come out Wednesday (11/16/16) and diagnosed my furnace as having a faulty ignitor. Through some miscommunications, the part was several days late in coming in. Today, 11/22, technician Charlie S. comes out, replaces the part but then realizes it was not the part that was bad. After several hours of work, he fixed the problem. I finally now have heat. A#1 Air made good on their promise. Plus, Charlie S. found a flaw in the placement of the ignitor and the flame sensor on my unit. From the factory, the unit had those parts switched. The unit still worked, but just not to its maximum. Congratulations to technician Charlie S. and A#1 Air. I'm a customer for life, now. Highly recommended.