Ronald Hrlevich

Review of Griffin Ford

Griffin Ford "updated" the software in my car with...

Griffin Ford "updated" the software in my car without asking for my approval. They just did it. I screwed up my clock and date settings and didn't take the time to restore it to the current time/date. Not pleased!!

Talked to the service manager and offered to rectify the clock/date settings to make things right. I said it would be inconvenient for me to travel the 30+ minute drive for the 5 minutes it would take to adjust the settings. I said I would take care of it. He said the service techs were informed to check these items when upgrading the software.