STAY AWAY. This place randomly charges you for oth...

STAY AWAY. This place randomly charges you for other peoples accounts. They're an absolute mess. We had 3 weeks of active internet service before everything was abruptly cut off. According to them, our payment information was somehow connected to another person's account, so we were paying for their service and not our own (???) Took them more than a week to even look into the issue because they don't work on weekends... and apparently not weekdays either. A week after our service was cut off, they were still no closer to a resolution.

Canceling and closing our account is even more troubling. Services ended and our final invoice was paid but they've charged us 4 additional charges since then. After the 1st fraudulent charge, they refunded us the amount and I requested they remove all payment info from their system. They assured me they would. Come January 2021 and we're charged again to the card they supposedly removed from their system.

This company steals your money so keep an eye on your bank statements.