J Mac

Review of Exotic Aquatics

Only giving one star as staff are really helpful a...

Only giving one star as staff are really helpful and amazing but manager not helpful at all bought 2 fish that died after a couple days of purchase and wouldn't even give a refund option or help to work with me personally more of a money grabing theif who only cares about the money aspect of things than the customer themselves won't be back at all to purchase anything although shout out to the staff they are good workers and really nice people also to note people I have 2 tanks one with high ammonia levels which was fixed on that day and the one I had the problem with water levels are perfect your staff told me on that day when I got a water test so I took another fish as I was told it would be ok done everything I was told to do step by step then it died and you didn't even offer me another fish at the very least and also hung the phone up. Then your staff porceded to say you where in a meeting when I was just off the phone to you other places offer a 7 day fish policy